Privacy Policy

At rwalley.store, your privacy and data security are of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website, in accordance with Canadian privacy standards and applicable international regulations.

By using our website, you agree to the terms described below.

1. Secure Data Protection with SSL

Our site uses SSL (Secure Socket Layer) encryption technology, a globally recognized standard for securing data transmissions over the internet. This ensures that all personal data—such as names, email addresses, phone numbers, and particularly credit card information—is transmitted securely.

When you enter sensitive information (like your credit card number) on our checkout or account pages, the data is encrypted and protected during transmission. We do not store your full credit card number on our servers.

2. What Personal Information We Collect

When you browse or shop on rwalley.store, we may collect the following types of data:

• Personal identifiers: Name, email address, phone number, shipping/billing address

• Payment information: Credit card details (via third-party gateways), PayPal account (encrypted and not stored)

• Technical data: IP address, browser type, device info, and cookies

• Order history and communication: Purchases, customer support inquiries, reviews or feedback submitted

Please note: We do not collect information for the sole purpose of profiling or targeting individual users.

3. How We Use Your Information

We use the collected data only for legitimate business purposes, such as:

• Processing and fulfilling your orders

• Sending order and delivery confirmations

• Providing customer service and responding to inquiries

• Improving our website functionality and product offerings

• Preventing fraudulent activities or unauthorized access

• Complying with legal obligations and tax/accounting regulations

We will never sell, rent, or trade your personal contact information to third parties.

4. Marketing and Advertising Use

We will never use your personal data or photos in advertising campaigns without your explicit written consent.

Any email marketing communication (such as newsletters or promotional offers) will be sent only if you opt-in, and you can unsubscribe at any time by clicking the link in our emails or contacting us directly.

We strongly oppose using data in a deceptive or intrusive way and follow responsible data handling practices.

5. Cookies and Analytics

We may use cookies and third-party tools (e.g., Google Analytics) to understand how users interact with our website. These cookies may collect:

• Session behavior (pages visited, time spent)

• General location (e.g., city, browser language)

• Traffic sources

Cookies are used solely to improve your browsing experience and optimize our store performance. You may disable cookies through your browser settings at any time.

6. Legal Compliance

We are a Canadian-based business, and our privacy practices are governed by Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

We do not claim compliance with U.S.-specific privacy laws such as the California Consumer Privacy Act (CCPA) or Children’s Online Privacy Protection Act (COPPA) unless required by cross-border trade laws. Our focus remains on aligning with privacy expectations in Canada, our target market.

7. Data Storage and Retention

We retain your information only as long as it is necessary to fulfill the purposes outlined in this policy. Your personal data will be securely deleted or anonymized after its retention period ends, unless required by law to be kept for auditing or tax purposes.

8. Your Rights

As a user, you have the right to:

• Access, correct, or delete your personal data

• Withdraw consent for data use

• Request information about how your data is processed

• File a complaint with a privacy regulator (if applicable in your region)

To exercise your rights, contact us at service@rwalley.store.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: service@rwalley.store

• Phone: +1 587-458-7242

• Address: 1732 99 St NW #1748, Edmonton, AB T6N 1K8, Canada

We regularly review and update this policy to comply with changing legal and technological standards.